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Our Location
1606, Block B, Zhantao Technology Building, No. 1079, Minzhi Avenue, Xinniu Community, Minzhi Street, Longhua District, Shenzhen
Frequently Asked Questions
Quick answers to common questions
How long does shipping take?
Standard shipping takes 3-5 business days within the US. Express shipping options are available at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not completely satisfied, return the phone in its original condition for a full refund.
Do you offer warranty?
Yes, all GUWET phones come with a 1-year manufacturer warranty covering defects in materials and workmanship.
Can I activate the SOS button myself?
Absolutely! The SOS button is easy to set up. We include simple instructions, and our support team is available to help if needed.
Are your phones unlocked?
Yes, all GUWET phones are unlocked and compatible with major US carriers including AT&T, T-Mobile, and Verizon.
Still Have Questions?
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